Тerms & Conditions 

1. Introduction

These Terms and Conditions (“Terms”) govern the use of our shipping, transportation, and escrow services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

2. Definitions

• Company refers to the shipping and escrow service provider.

• User refers to any individual or entity using our Services.

• Buyer and Seller refer to the parties involved in a transaction.

• Escrow Account refers to the secure account where funds are held until transaction conditions are met.

3. Scope of Services

We provide:

• Transportation and logistics coordination services

• Escrow services for securing payments related to shipping and transportation

• Dispute management related to escrowed transactions

We act as a neutral third party and do not take ownership of goods transported.

4. Escrow Process

• Funds deposited into escrow are held securely until agreed conditions are fulfilled.

• Funds are released only upon confirmation of delivery or service completion as agreed by both parties.

• The Company does not guarantee the quality, legality, or condition of goods transported.

5. User Responsibilities

Users agree to:

• Provide accurate and complete information

• Comply with all applicable laws and regulations

• Ensure that transported goods are legal and properly documented

• Follow agreed delivery terms and timelines

The Company is not responsible for losses caused by inaccurate information provided by users.

6. Fees and Payments

• All applicable service and escrow fees are disclosed before a transaction begins.

• Fees are non-refundable once a transaction has started, unless otherwise stated.

• Users are responsible for any taxes, duties, or additional charges related to transportation.

7. Disputes

• If a dispute arises, funds will remain in escrow until resolution.

• Both parties must submit relevant evidence within the specified timeframe.

• The Company will review all information and make a fair decision based on the agreed terms.

• The Company’s decision regarding escrow fund release is final.

8. Transportation Liability

• The Company is not liable for delays caused by weather, customs, mechanical failure, or force majeure events.

• Liability for cargo damage or loss is limited to the extent permitted by applicable law and carrier agreements.

• Insurance coverage, if any, must be arranged separately unless explicitly stated.

9. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

• Indirect or consequential damages

• Loss of profits or business interruption

• Delays or failures beyond reasonable control

Total liability shall not exceed the amount of escrow fees paid for the transaction.

10. Account Suspension or Termination

We reserve the right to suspend or terminate access to our Services if:

• Fraudulent or unlawful activity is suspected

• These Terms are violated

• Required information is not provided

11. Confidentiality & Data Protection

We handle personal and transaction data in accordance with applicable data protection laws. Information is used solely for providing Services and resolving disputes.

12. Amendments

We may update these Terms at any time. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the applicable jurisdiction in which the Company operates.

14. Contact Information

For questions regarding these Terms, please contact us through our official website or support channels.